Weights and measures is one of the oldest government functions. It is specifically mentioned in the Articles of Confederation and the United States Constitution. The global and United States economies depend on uniform standards of mass, volume and length. Thus, the Kansas Department of Agriculture's Weights and Measures program serves a very important role in consumer protection and in facilitating trade.

Weights and measures inspectors test all kinds of commercial weighing and measuring devices. They test scales used in grocery stores, grain elevators, livestock sale barns, pawn shops and other locations. They test gas pumps and meters used to sell chemicals or to sell propane to home owners. They check packages containing edible and inedible products to ensure that the consumer receives the quantity stated on the label. They even verify that in-store scanners scan the correct price. Essentially, all consumer goods are subject, in one way or another, to the weights and measures law.

To file a complaint, please contact the Weights and Measures office at (785) 564-6681 or select an online complaint form.

• Fuel Complaint Form
• Packages, Price Errors, and Scales Complaint Form

When you make a complaint, please include:

• When and Where the purchase was made, including date, time, street address and city.
• A clear explanation of the complaint, whether it has to do with price verification, fuel quality, or the quantity of fuel received.