Telecommunications / Service Desk

Proper Use: KDA telephones are for state business.


E-mail and Internet: Electronic mail is provided as a vehicle for communication between state employees. The internet enables employees to access information from outside sources. These resources are to be used for official business purposes. Any personal use of these technologies must be short in duration and must not disturb work responsibilities or adversely affect the productivity of the employee. The nature of these electronic resources is such that employees must have no expectation to privacy.


Inappropriate use of electronic resources includes:

  • Accessing or distributing obscene, pornographic or sexually explicit material
  • Distribution of e-mail that is discourteous or in bad taste
  • Distribution of electronic mail that is offensive or insulting in nature including, but not limited to, information that is related to race, color, sex, religion, national origin, ancestry, age and/or disability


Violations may result in disciplinary action including termination of employment.

Service Desk: Problems with telecommunication equipment, phones,and computers should  be reported to KDA service desk by sending an e-mail to  If you are unable to send an e-mail, they may be contacted at (785) 564-6740.